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    About Us

Henan Open Sesame Digital Commerce Co. Ltd. is an innovator and developer in global trade, ecommerce and BPO, using Internet and other computer technologies. Our innovative B2B model enables small businesses to truly enjoy the benefits of ecommerce and globalization. Always keeping the needs of small businesses, we are the first BPO service provider that caters to small businesses worldwide. Below is a brief description of our businesses:

  • Web-based global B2B service. Our service enables small businesses to import or export directly without any middlemen. Lacking resources in import or export or limited by order quantities, it's always difficult, if not impossible, for small businesses to import directly from an offshore manufacturer or export directly to international market without all the traditional middlemen. We select manufacturers carefully on our strict evaluation standards based on their product quality, quality control, pricing competiveness, investment ratio in technology improvement and innovation, management professionalism, credit, and financial strength. Once a manufacturer is selected, we conduct monthly, quarterly, and annual evaluations, and send them reports on any problem or possible improvement. If a manufacturer cannot meet our standards, we will replace it with another one in our pool of selected manufacturers. Moreover, a small business can meet us at our annual Members' Conference held in their country, while visit us at various shows in US and Europe,  For details, please visit our Import page. As for export to China, we also offer a risk-free and hassle-free venue for small businesses worldwide. Please visit our Export page for details.

  • BPO service provider. We provide BPO services in medical, financial, consumer goods, legal, publishing, and government fields, including, but not limited to, data entry, data processing, market research, 24/7 online customer service, and call center. We are proud to say that we are the first BPO service provider in the world that caters to the needs of small businesses. For details, please go to www.sbbpo.com.

  • Our goal is to enable small businesses to enjoy the benefits of e-commerce and globalization just like Fortune 500; to be the leader of global BPO for small businesses; to be the leader in our new B2B model as its creator; to develop a congenial and motivating atmosphere for our employees; to help our employees build a successful career; and to be a responsible member of Chinese society, and global society as well.

    Our Values:

    Customer Satisfaction.  Always keeping customer satisfaction in mind, and implementing it in every step and facet of business conduct.

    Mutual Benefit and Fare Profit.  Always keeping mutual benefit in mind, striving to achieve a win-win situation with all customers, and making fare profit without ever taking advantage of any situation.

    Innovation.   Endeavoring to be innovative in business conduct for more efficient and pleasant transaction and higher customer satisfaction, and encouraging manufacturers to be innovative in their production for better products and lower costs.

    Commitment.  Individual and collective dedication of employees to their jobs and the company.

    Honesty.  Honest and forthright interaction among employees, management, and customers to foster trustable, sound and lasting relationships.

    Responsiveness, Responsibility, and Reliability.  Fostering responsiveness among coworkers and management within the company, and to customers; fostering responsibility and reliability among coworkers and management within the company; and constantly improving individual and business responsibility and reliability in serving customers, and society.

    Equal Opportunity.  Establishing a work environment that is fair to all current and prospective employees, as well as fair, unbiased, and impartial treatment of all customers.

    Open Communication.  Honest and timely exchange and processing of information and ideas within the company, and with customers.

    Employees' Professionalism.  Promoting honesty, respect, pride, positive self image and team effort; adhering to a high standard of ethical conduct, competence, and innovation; acknowledging criticism, accepting responsibility, and striving for occupational growth.

    Respect.  Consistently demonstrating a deep regard for the needs, feelings, and beliefs of all people, and acknowledging ideas and opinions of every employee and customer.

    Credibility.  Building individual credibility and business credibility through open communication, professionalism, commitment, respect, and being responsible, responsive and reliable.

           
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